There are some situation where we want to get our Robux back. It can be because we buy an item that we actually do not really need it. It can also be because we buy something accidentally. Or, it can be any other reasons. So, if we are in this situation, what can we do? Is there any way to get our Robux back?
Based on an article in Roblox site, until now there is not a way to get Robux back if you have made a purchase. Even if you buy an item and then you want to delete it, you cannot do it. However, Roblox has a feature which can minimize your chance to make a mistake when you buy something. Roblox has Try On feature so that before you buy an item in Roblox, you are able to try the item on your avatar. So, you are able to see whether the item is suitable with your avatar or not.
Try On feature can be found in the right bottom of the item. How to use this feature, you are able to follow the steps below.
- First, you have to click on the Catalog which can be found in the blue bar at the top of the site.
- Then, you have to find the item that you want to buy.
- If you have found the item that you like, you are able to click on the item and then when you are in the item page, you have to click Try On button and then view the item on your avatar in either 3D or 2D mode.
- Then, see whether the item is suitable with your avatar or not. If you think that your avatar is awesome with the item, then you can buy it.
How about accidental purchase? Can’t we get our Robux back? Accidental purchase should not happen in Roblox because Roblox also has a feature to prevent accidental purchase. When you buy something on Roblox catalog, there will be a pop up window which ask you to confirm your selection before you complete a transaction. So, when you buy an item on Roblox, you have to make sure to slow down and read everything before you hit the confirm button.
You may have tried the Try On feature and then you buy the item. But then, there is an issue with the Roblox item that you have bought. If this thing happens to you, then you are able to contact Roblox. When you contact Roblox, you have to make sure that you have to provide your username, item name, link to the item and a detailed explanation of the issue.
So, once again that Roblox does not have refund feature. It means that if you buy items in Roblox catalog, it is final and you cannot get your Robux back. So, you have to be careful when you buy items on Roblox and use the features provided by Roblox to minimize the accidental purchase and to avoid making mistake when you buy items.